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채용공고상세보기

글로벌화장품CRM

본 채용공고는 마감되었습니다.
궁금하신 사항은 담당 컨설턴트에게 문의 바랍니다.
  • 회사설명
  • 유명글로벌 화장품사
  • 학력
  • 제한없음
  • 급여
  • 협의
  • 직급
  • [사원급]
  • 근무지
  • 서울
  • 제출서류
  • 이력서
  • / 담당업무
  • 1. Execute CRM activities for brand in line with the global & regional CRM strategy

    • Plan and execute brand CRM programs

    • Track and report on Key Performance Indicators (KPIs)

    • Effective liaison between Regional office, HQ, BGM & key function managers

    • Support CRM system development and enhancement by co-working with regional team



    2. Analyze consumer data and provide CRM consultation

    • Analyze consumer data to suggest effective CRM direction

    • Identify and design specific areas where analytics can support the business strategies (Retention, Re-activation, Insights into ideal number of touches, Better ROI on communication)

    • Provide analysis to brands and closely work with the regional analytics team to do/cascade the advanced analysis in Korea

    • CRM Trend Analysis: Customer trend, Communication channel Trend, Competitive Trend

    • Educate brand team on how to read and maximize KPI reports

    • Share CRM best practices within affiliate so that small to medium brands can leverage

    • Work collaboratively with other corporate and brand teams including Online and Marketing. Designanalyses and reports that bring together different disciplines to address business issues



    3. Keep service levels and insure optimal customer experience

    • Support to manage local CRM vendor services / internal processes in terms of database management,analysis and implementation of CRM programs

    • Ensure the compliance issue around CRM Data; include enrichment of customer database, the analysisof those databases and the use of allocation

    • Regularly monitor overall CRM related process including the counter activities and plan forenhancement


  • / 경력 및 자격요건
  • Minimum 1-3 years of experience in CRM

    • Strong analytical skill and data management skill

    • Good communication skills to cooperate with diverse stakeholders

    • Agile attitude as an agent of change

    • Experience in cosmetic industry preferred
  • / 기타
  • - 원서 마감후 1차(서류) 합격자에 한하여 개별연락
    - 제출된 서류는 일체 반환하지 않습니다.
    - 해외여행에 결격 사유가 없는 자
    - 이력서에 연락처, 희망연봉 게재
/담당 컨설턴트
서혜숙 이사

"마음에서 마음으로! 감성 컨설팅"

  • /02-6281-5053
  • shs@nterway.com