-Drive sales and KPI performance by coaching, training, and
developing store teams within our studios in selling, service, and product.
-Partner with Retail Management to identify and address sales opportunities on shop floor.
-Proactively design and execute quarterly action plans with store teams to improve KPIs and sales results.
-Secure excellent and consistent service across your markets according to Acne Studios Full Treatment through your shop floor presence and action plans.
-Follow up on Client Experience Evaluations in your market and enhance the performance with your training plan.
-Be a key driver of the company’s clienteling strategy to recruit, retain, and grow clients.
-Cultivate and elevate relationship-building skills and behaviors in store teams.
-Roll out clienteling tools as needed to drive successful adoption and business impact.
-Plan and execute trainings, workshops, and coaching sessions
(focus on in-store and virtual trainings).
-Develop Store Manager training, coaching, and feedback competencies.
-Be a role model on shop floor to motivate and inspire our sales teams to improve results and performance.
-Develop the company’s sales and service processes, training content, and tools.
-Own and ensure adoption of the company’s training platform, from onboarding to ongoing development.
-Recommend and develop local adaptations of training content when necessary.
-Stay informed on competitive landscape, service, clienteling, and training innovations.
-Embody the company values in everything you do, on and off shop floor.

-Solid background/skills or experience in a similar role in a luxury brand.
-Technical knowledge of training design and adult learning principles.
-Experience working with clienteling sales for 3+ years.
-Microsoft Excel, Word, Powerpoint, and Outlook literate (to a high level)
-Fluent in English

- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 해외여행에 결격 사유가 없는 자