Operations & Order Management
- Manage daily order processing and RMA tasks across assigned marketplace accounts.
- Maintain and update master files to reflect accurate order, return, and pricing data.
- Oversee the distribution and inventory control of GWP (Gift with Purchase) items for customer fulfillment.

Financial Reconciliation
- Lead financial reconciliation and settlement tasks across all marketplace channels on a daily, weekly, and monthly basis.
- Ensure timely and accurate financial closure in coordination with finance teams.

Price Monitoring & Inventory Management
- Monitor daily pricing on both marketplace and reseller platforms to ensure competitiveness and compliance.
- Lead IPR (Intellectual Property Rights) reporting in coordination with relevant teams.
- Report on stock levels across platforms and flag risks related to stockouts or overstock.

System & Process Support
- Support collaboration with IT for the setup and maintenance of account-related financial data.
- Assist IT and Finance teams in implementing system or process changes related to order management, ensuring smooth transitions and accurate data flow.

Website Monitoring & Content Accuracy
- Monitor the company’s website to ensure pricing, stock levels, and UI/UX elements are accurate and up-to-date.
- Coordinate with relevant teams to promptly resolve any discrepancies in product display, availability, or pricing information.

Experience & Education:
- 1–3 years of experience in e-commerce operations, data reporting, or order management preferred.
- Experience with marketplace platforms such as Naver, SSG.COM or CJ OnStyle is a plus.

Operational & Communication Skills:
- Strong attention to detail with the ability to catch and correct data discrepancies.
- Ability to coordinate across teams including logistics, IT, and Finance.
- Clear communication skills, both written and verbal, to support operational and cross-functional tasks.

Financial Skills:
- Basic knowledge of financial reconciliation processes in e-commerce.
- Ability to support periodic (daily/weekly/monthly) settlements and flag issues proactively.

Technical & Analytical Skills:
- Basic understanding of order and return (SO/RMA) flows within e-commerce systems.
- Experience in monitoring daily pricing across platforms and supporting compliance reporting (e.g., IPR).
- Ability to manage, update, and validate master files related to product, order, and pricing data.
- Familiarity with Excel and internal tools for data tracking and reconciliation.

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