1. In-store Experience
• Manage uniform distribution for new joiners and store launches by coordinating with vendors
• Support & monitor on-site grooming guideline implementation
• Monitor and support hospitality items (chocolates, drinks, tools) to create unique experience
• Assist with hospitality tool management and DTD (understock) monitoring
• Manage and coordinate daily and monthly store cleaning operations in partnership with vendors
2. Inventory Control & Compliance support
• Execute quarterly COM Inventory reporting and Retail System Access Reviews
• Review monthly Open order of stores and report to HKSSC
• Assist the In-store Audit Inspection to ensure compliance based on internal operational guidelines
• Resolve and assist employee concerns using thorough knowledge of policies and procedures
• Notify/remind stores of SOP updates shared by Global Retail Operations team
3. Packaging, Supplies & Vendor Coordination
• Support and review packaging order process and manage packaging stock level at stores
• Support supply order placement, budget tracking, and vendor communication
• Coordinate with Coupa system for PO creation and vendor management
4. Project & Budget Support
• Assist in BOH (Back of House) setup, layout reviews, and follow-ups
• Notify monthly Store budget for customer drinks, store supplies based on actual usage
• Track and support retail operations budget planning and forecasting
경력 및 자격요건
• 5–7 years of experience in retail operations, store support, or a similar role within the luxury or fashion retail industry
• Strong understanding of store operations, inventory control, and retail systems
• Comfortable working in a fast-paced, dynamic environment with changing priorities
• A proactive multi-tasker and strong team player with a collaborative mindset
• Detail-oriented with excellent organizational and problem-solving skills
• Strong communication and interpersonal skills to engage effectively with both internal stakeholders and store teams
• Proficiency in Microsoft Office Suite (especially Excel and PowerPoint)
• Fluent in English
담당업무
02-6281-5009
janam@nterway.com
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