1. Strategy & Commercial Growth
• Develop and execute commercial strategies that drive revenue growth, elevate conversion, and strengthen long-term client engagement.
• Leverage analytics and market insights to identify opportunities, anticipate risks, and shape proactive business plans.
• Partner closely with Retail Managers, and through them, Store Managers, to build strategic customer development programs and drive consistent commercial execution across all doors.
• Lead client development initiatives for retail leaders and Client Advisors, reinforcing a strong culture of relationship building and client retention.
• Champion a market-driven mindset that aligns store teams with evolving customer behaviors and competitive dynamics.
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2. Business Performance Management
• Own and deliver annual sales and profitability targets through disciplined business performance management.
• Ensure strong audit results and adherence to operational controls, maintaining a healthy risk and compliance environment.
• Optimize resource allocation to maximize ROI on investments, operational efficiency, and commercial outcomes.
• Ensure day-to-day activities are aligned with core retail strategies, global priorities, and long-term business objectives.

3. Operational Excellence
• Ensure all stores consistently operate to brand standards, delivering seamless systems performance and an elevated client experience.
• Conduct regular store visits to evaluate execution, strengthen operational discipline, and provide real-time coaching.
• Remove barriers to performance by identifying operational gaps and implementing effective corrective actions.
• Build a culture of continuous improvement that drives consistency across all store environments.

4. People & Leadership Development
• Provide clear direction, coaching, and performance leadership across the retail team
• Build a high-performance culture grounded in accountability, empowerment, and collaborative leadership.

Required Qualifications
• Bachelor’s degree or higher
• Minimum 10 years of leadership experience in luxury retail, with a proven record of driving commercial performance
• Strong communication and presentation skills in both English and Korean
• High proficiency with MS Office and digital tools
• Exceptional communication, negotiation, and interpersonal skills
• Highly driven, energetic, and self-motivated with strong commercial acumen

Preferred Qualifications
• Experience working within a global or matrixed organization
• Professional experience in the jewelry or luxury watch industry
• Foundational knowledge of gemstones, jewelry, and timepieces

- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
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