• Identify training needs for both corporate and retail staff, measure and evaluate
training results as well as recommend changes to improve the training
effectiveness
• Plan, budget, adapt, coordinate and deliver in-house 000 University
training programs for all levels of staff such as onboarding orientation, company
profile, customer service, selling techniques, product, operational, HR related
trainings and train-the-trainers
• Provide product training including seasonal product and coordinate projects launch
• Map out yearly training plans and develop training programs (outsourced or inhouse) with Regional L&D Manager SEAPAC in agreement with Global Training
• Prepare and launch different projects based on the guideline from Global Training
• Recommend and inform Global Training team about changes for improvement of
training materials and training tools
• Contact person for all training matters e.g. Online training, Mystery Shopping
Program, Global Newsletter etc. Record and follow up on the online trainings
completion within deadlines.
• Follow up regularly with the store management and retail employees to make sure
that the guidelines (feedback, next step and action plans) are reinforce and known
‘how to apply’ from the frontline.
• Produce timely and accurate reports to monitor training effectiveness and send to stakeholders
• Monitor and follow-up on trainings to ensure employees are equipped with skills
and knowledge to meet corporate standard

• Min 4 years experience in Training in Retail or Consumer industry
(preferably inluxury and lifestyle segment)
• Excellent command of spoken and written English
• Excellent communication, presentation and facilitation skills - ability to persuade
Analytic Skill (Sales and KPI Analysis )
• Retail Oriented Mind to support the store
• Self motivated, proactive and independent
• Outgoing and pleasant personality to motivate and inspire people to adapt to
deliver the Company vision
• Proficient in computer skills

- 원서 마감후 1차(서류) 합격자에 한하여 개별연락
- 해외여행에 결격 사유가 없는 자